Welcome to
Specialized Support by Jim Coleman

Proudly serving the business IT needs of the Inland Empire since 1980
with solutions designed to meet the specific needs of each individual business.


For Existing Customers:

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Two things have become primarily apparent in business support:
  • Smaller businesses need the same functions and features as larger companies in order to compete.
  • No one package is a perfect match to the needs of every business.
With a package you always end up without something you want or need, or you end up paying for something you do not need. 
While packages provide needed uniformity for support and maintenance of large organizations, only a solution designed to meet the specific needs of a particular business is a perfect match to the needs of the smaller business, without spending extra on unnecessary options or features.
 

Trust is such a short word, yet takes such a long time to earn.

You should feel comfortable working with any support vendor you choose. Please contact jim@ssjc.net for contact information of businesses that are currently using our services.  Don't take our word for it.  Talk directly to those who we work with and really know us.
 

Proven expertise in the following areas:
  • Multiple vendor coordination for larger projects.
  • Computer, server, & network implementation and support.
  • Network planning, security, and support for both single and multiple site implementations..
  • Website evaluation, design, and SEO.
  • Older 3Com phone system support (including coding update to comply with new CPUC announcement regarding the 909 area code changes).
  • Evaluation, design, implementation and support of one of the top five phone systems worldwide.
    • Independantly ranked as best in class for several years.
    • Special technology allows system to be more tolerant of internet variations in areas with lesser internet stability.
    • 99.999% uptime guaranteed, with refunds.
    • Lifetime warranty on all phone system components.
    • Usually less expensive that other phone systems with fewer capabilities.
    • Full 30 day money back guarantee.
    • Free evaluation and options assistance.
  • Copywriting.
    • Member of AWAI with over 15 years experience of using persuasive writing techniques for the B2B sector.
Please log in or contact jim@ssjc.net for additional information and references.

 
Education and Certifications:
  • Over 36 years of design, implementation, and support experience.
  • Degree in computer engineering.
  • HIPAA Certified Administrator
  • Multiple vendor certificates from various vendors in security, design, planning, implementation, support, and VoIP including:
    • Microsoft
    • HP
    • Dell
    • Cisco
    • Star2Star
    • 3Com
    • Xerox
    • Lanier
    • Konica
    • Minolta
    • Ricoh
    • and many more.
Please log in or contact jim@ssjc.net for additional information and references.